Here are some answers to frequently asked questions about our practice.

Appointments are scheduled in 20" time slots. The visits are consultations in which the majority of time is spent understanding and managing your overall health needs.  While the visit can be prioritized to a specific topic, primary care is best attended to by your family doctor, internist or pediatrician, or a Walk-In Center.  Dr. Kaslow sees patients Monday, Tuesday, and Thursday 8:00 - 4:40pm with a lunch break from 12:00 - 1:40pm and on Fridays from 8:20 - 1:00pm. Wednesdays the office is open, but Dr. Kaslow is not available. Patty, our nutritional therapist, is available all day Mondays, Tuesdays, and Thursdays, with Fridays as needed. Susan, our Registered Physical Therapist, is available most days of the week so call to see when a convenient time for you is available.

Appointments are generally made at intervals of every 6-12 weeks because the body requires time to detoxify and heal. This practice does not focus on acute care as much as long-term healing, rejuvenation, and solutions to chronic long-standing problems. That does not mean nothing happens in between, rather it is your responsibility to make the lifestyle changes and observations that are critical to your success. Urgent appointments are often available if you call and ask to fill in a cancelled appointment.

Our website is now secure enough for us to receive E-mail. While we want to encourage you to use this avenue to communicate with us, respect it.  It saves us time on the phone re-writing your questions, updates, etc. Your e-mail gives us a hard copy for your chart and a way for me to respond to you directly. I hope that you will honor our time in directing the e-mail to the proper person. For matters that only Dr. Kaslow can address, e-mail him at drkaslow@drkaslow.com. Please do not send your email as an attachment (Word, etc), this takes longer to read and to respond. With the increase in viruses being sent through the internet, attachments are high risk for corrupting our computer network.  Lengthy emails are typically responded to last since they require more time. For billing related matters, e-mail billing@drkaslow.com. For anything related to supplements such as re-orders or questions, arrival times, back-orders, e-mail supplements@drkaslow.com.

Marlena is an outstanding phlebotomist so we can draw laboratory specimens in our office. She is fast and friendly. Since we spend a lot of time trying to track down labs, giving you the right kits, making sure the proper specimen gets done, we have arranged to have the labwork done downstairs. We will also help do your billing so there is hopefully less hassle for you as well. Blood draws are done Mondays, Tuesdays, Thursdays, and Fridays. You don't need an appointment but please give us to a call to let us know you are coming in. Remember to not eat anything after dinner the night before if you have been advised to fast for the test.

Although some patients have been reimbursed for supplements that have been prescribed and purchased through our office, it requires a great deal of work on your part. You must talk directly with your insurance carrier (usually repeatedly) to explain that you are intolerant to other forms of therapy and that you have derived significant and objective benefit for the first and only time from these specific agents. They usually require that they are specifically prescribed for you and not available except through a health professional. We will not provide any further letters or records, etc. other than a simple generic letter that has not been helpful in the past. You will still need to pay at the time you receive your supplements, we will not bill insurance even if they begin paying for them.

There are five main foundations of a successful approach to health:

  1. Giving your body the specific nourishment it needs to function optimally (ex: vitamins, minerals, etc.)
  2. Avoiding those things or activities that make you worse (ex: certain foods like sugar, caffeine, etc.)
  3. Detoxifying or de-infecting something in your body that it can not get rid of without help (ex: Candida, mercury, parasites, etc.)
  4. The fourth component is for individuals who have had a life event alter their health. It is for the person who says, "ever since I had that….(accident, surgery, infection, etc.) I haven't been the same…" These individuals have developed an interference field for which diet, nutritional support, hormone balancing, etc. has only provided partial resolution. Recovery has been impeded by an "interference field."

There are three basic types of events that seem to interfere with healing: 1) Physical trauma such as surgery, childbirth, car accident, bone fracture, biopsy, etc; 2) Infection such as from immunizations, severe infections such as a bad virus, dental abscess, etc; and 3) An emotional event such as a death, abandonment, abuse, etc.

Neural Therapy removes "interference fields" and allows healing of these refractory conditions. The underlying reason is that the Autonomic Nervous System controls everything, even your biochemistry and hormones. Neural Therapy "resets" the autonomic nervous system, which is in turn the master control of your health. Neural Therapy is usually covered by insurance. For more information, see the webpage on Neural Therapy.

  1. The fifth fundamental is identifying and reprogramming emotional behaviors that are maladaptive. We all have behaviors and emotions that work against us. We do things that we know we should not. It is as though we sabotage ourselves, and then we pay the price. Why is this? Why do we choose to do things that we know are not in our best interest. Why do we feel anxious or irritable or aloof or angry or frustrated or guilty for no apparent reason? Especially when it "gets the best of us." I see many of you (as well as in myself) get better for awhile, only to retreat after a period of time. We fail to adapt to the higher level of function. Some times it is a matter of practicality or lifestyle choices. However, too often it is our own emotions that revert us back - maladaptive emotions. It is often the consequences of these feelings that affect our health and our ability to feel wonderful. Two techniques to consider are Thought Field Therapy and NeuroEmotional Technique.

In focusing on the nervous system, we try to balance and harness the control it has over all aspects of living - biochemical, hormonal, immune, and now emotions. Emotions are under the control of the nervous system - the unconscious nervous system. So when you are told that it's all in your head, there is some truth to it. How to fix it is the controversy. Too often Prozac, herbs, anti-depressants, psychotherapy, etc. don't work - at best you seem to cope better.

Our aim is to use techniques other than the core of the problem. For example, unlinking or re-programming your emotions to your physical response so that your nervous system works on the same team as the rest of you. There are specific connections between our emotions and our physical body, they probably involve acupuncture meridians. It seems that specific locations on your body are receptors to the outside world. Just as your eyes are for vision, your ears are hearing, your nose for smelling, etc. these special sensory sites are receptors for what is called subtle energy. "Subtle energy" includes things you know are there but are not felt physically - like radiowaves, magnetism, etc. For many it is also a spiritual matter - like prayer. There is no question they exist, we just take them for granted or we do not appreciate them because we don't understand them. Homeopathy and acupuncture are examples.

Using subtle energy at specific locations in a specific sequence has been used successfully and there is convincing evidence that it impacts the nervous system. There is great healing potential in this modality. Our nutritional therapist has been trained in specific healing techniques that rapidly get to the crux of the problem and help you re-program yourself to be free of these maladaptive subconscious responses.

Working together we can accomplish many things. Our goal is to guide you, enable you, and assist you in attaining and maintaining the best possible health.

03/2006