www. drkaslow.com

Front Office
Home
Office News
Staff
Supplements
My Approach
   Dietary Programs
Health Topics
Toxicity Topics
  Services Offered
Lab Findings
Contact Us
Directions
  Potential Patients

Kristal joined the practice in January 2002 and since March 1, 2003 has been doing all of our billing.  Of course she will schedule appointments, call back prescription refills, take notes and forward questions for Dr. Kaslow, Patty Thetford, CNT, and Susan Kaefer, RPT, etc.  Kristal works Mondays, Tuesdays, and Thursdays from 9:00 am - 5:00 pm and Wednesdays and Fridays 9:00 am - 3:00 pm.  To e-mail her, use billing@drkaslow.com.

Shelley and Sandy have been with practice for many years and serve as the front office managers and trouble shooters. If you need a solution that Dr. Kaslow can’t address right away, ask for Shelley and/or Sandy. For example, if you need help with lab instructions and you have not gotten the answer you need from the lab itself (always call them first), ask Sandy or Shelley. Of course, if you have a good experience, they love compliments as well. With the variety of conditions and "special circumstances" that our patients have, these two keep the office together. Sandy works most Mondays and Tuesdays, while Shelley works most Thursdays and Fridays.

Billing Staff:  We ask that you realize we are on your side and want the whole process to be as smooth as possible for you. If you find an error, please let us know since as we review past billing statements, there may be some confusion.  The statement that you receive contains information about what has been billed to your insurance company combined with what you are responsible.  In order to keep the two amounts separate, the computer uses a dual ledger system and so sometimes it looks like you are being billed twice, when what the statement is trying to show you is the transfer of that portion of the bill that has become your responsibility once the insurance company has responded.