Jenna has been with Dr. Kaslow since April 2016 and works along side Lele to ensure our patients get the best care possible. She is best known for her upbeat personality and warm heart. She is at the Front Desk Monday, Tuesdays, Thursdays, and half days on Fridays. Her e-mail address is email@example.com.
Lupelele or “Lele” joined us in May 2015 to provide the lead with billing, accounting, and insurance. Along with her joyfulness and humor, she dedicates herself in providing the best service possible to every patient that walks through the door. We continue to update our scheduling, billing, and insurance claim system in hopes of providing you faster service and higher reimbursements. Her E-mail address is firstname.lastname@example.org
Joann is our newest front office team member. Thanks for your patience and help as she achieves the customer service that we seek to provide.
Billing and Insurance Issues: We ask that you realize we are on your side and want the whole process to be as smooth as possible for you. Interacting with insurance companies can be slow and very frustrating. If you find an error, please let us know since as we review past billing statements, there may be some confusion. The statement that you receive contains information about what has been billed to your insurance company combined with what you are responsible for paying directly.